If you ever take out a home loan with Direct Mortgages you’ll have the pleasure of chatting to Stacey Edwards regularly. She’s our client service manager, responsible for checking in with our customers to make sure they’re happy and liaising with lenders to keep loans ticking along.
She’s perpetually cheerful and bubbly despite having a million and one things to do.
Several years ago Stacey moved from Hamilton, New Zealand to the big city – Melbourne. She went for an administration role at a local firm and found herself working in client service management for another finance company. At first she wasn’t so sure about her chosen career.
Luckily Stacey stayed in the mortgage broking industry and learned the ropes quickly. She was eventually hired as Client Service Manager at Direct Mortgages in 2017 where she has really hit her stride:
Outside of work Stacey’s an avid film buff and particularly enjoys a good martial arts movie. Apart from that she loves to fly home when she can and visit family.
When she’s in the office her favourite part of the job is speaking to customers and enjoying the friendly environment.